Fare conditions can determine whether a last-minute change is available and what it may cost. Some fares limit or exclude the right to change or cancel a reservation. Where rebooking is allowed, a fare difference may still be payable.
How to check the change conditions
The check involves two separate questions:
- Does the fare allow the requested action? The conditions attached to the specific fare must be checked. The cited conditions of carriage state that some fares limit or exclude the right to change or cancel reservations.
- What applies if rebooking is allowed? The cited change guidance states that rebooking may require payment of the fare difference. Permission to rebook should therefore not be treated as confirmation that the original fare will be retained.
A last-minute request does not remove the need to check these conditions. The relevant fare terms determine whether the change can proceed and whether an additional amount may apply.
What still needs confirmation
The available statements do not specify a universal fare difference, deadline, eligibility rule, or guaranteed refund outcome for every booking. Before acting, the passenger should confirm:
- whether the exact fare permits a change or cancellation;
- the applicable deadline for making the request;
- whether a fare difference is required, and how it is calculated for the specific booking;
- whether cancellation is permitted and what refund terms would apply; and
- whether any other booking-specific conditions affect the request.
Accordingly, a last-minute change should be treated as conditional: first confirm that the fare allows it, then confirm the possible fare difference and any other applicable terms.